Grains100 is dedicated to creating high-quality leather products known for their exceptional appearance, feel, and durability. Our lifetime warranty covers repairs or replacements for functional damages that hinder product use, as well as any defects in materials, manufacturing, or workmanship under normal conditions.

Functional damages such as:

● Zipper is stuck/Zipper is not properly installed

● Undone stitching in a month

● Faulty products

● Unlatching of handles/metalwork

● Button problem/issue

The leather we use in our products is of the highest quality, known for its strength and durability. With proper care, it ages beautifully. However, normal wear and tear, damages from improper use, cuts, and alcohol-related damage are not covered under warranty, as these cannot be repaired.

We can replace the leather pieces for a fee and will provide you with a quote along with an estimated repair timeline. Please keep in mind that we do not cover any related costs, including shipping.

Our lifetime warranty exclusively covers our Folio, Bags, and Organizers.

Our phone cases, AirPods cases, watch straps, wallets, and cardholders are not covered under the lifetime warranty, as they are considered consumable products.